Knowledge base

General (2)

For general questions about ConnectQR and how the platform works

About ConnectQR (4)

• What is ConnectQR?
• Do QR codes ever expire?
• What’s the difference between Static and Dynamic QR codes?

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Getting Started (2)

• How to Sign Up and Log In to ConnectQR
• Creating your first QR Code

Accounts and Billing (2)

Manage your user profile, billing details, and plan

Account Management (2)

• How do I delete my account?
• How do I update my email or password?

Billing and Payment Management (5)

• What happens when my trial ends?
• How do I add a payment method?
• How do I change my plan?

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QR Codes (2)

Create, customize, manage, and optimize your QR Codes

QR Code Management (3)

• How do I download my QR code?
• How do I check how many QR codes I’ve used?
• How do I pause or reactivate a QR code?

QR Code Customization (4)

• How to customise your QR Code
• What are the best practices for QR code contrast and color?
• How do I test my QR code before printing?

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Short URLs (1)

For users managing short links alongside QR codes

Short URL Management (2)

• How to Create a Short URL
• How to Redirect or Edit a Short URL

Troubleshooting (1)

Help with common issues and how to resolve them quickly

Common Issues (4)

• Why isn’t my QR code scanning?
• I can't log in - what should I check?
• Why was my QR code paused?

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